Because all items are hand-made or made-to-order, we are currently not offering refunds or exchanges unless damage is reported in 7 business days after received. We do not offer cash refunds but can offer exchanges or store credit.
Some exceptions do apply so please contact: firstname.lastname@example.org
Returns must be made within 7 days of confirmed delivery. Return shipping costs are at the expense of the purchaser. We can provide you with a shipping label with the cost deducted from the return amount.
Damages or loss through shipping are not covered and are under the courier's liability.